Candlewood Suites Norfolk Airport, an IHG Hotel

There was an issue with our reservations Ebony did EVERYTHING in her power to make it right... She fixed the problem & she apologized SEVERAL times she & the clean up staff made SURE that hubby & I were comfortable & happy with our stay... I really APPRECIATE ppl like this... THANK YOU guys so MUCH for going above & beyond

The entire staff was absolutely exceptional! they were warm, welcoming and so kind upon arrival and departure. We were met with smiling faces throughout the entire stay. The general manager, Freddie Green, is a true gem and ensured our stay was pleasant. Hotel is in great location! Roughly 20 from VA beach and great restaurants in the surrounding area!

Easy asset to food n stores locations n like the kitchen area on the room was great.

Thank you so much to whoever was working the front desk the afternoon of 5/28 (sorry we did not catch your name)! We were originally staying at a motel nearby and had to leave early because of how dirty it was. We then came to Candlewood and it was perfect. Thank you so much to the front desk for getting us into a great room. We made it to our event on time thanks to you and loved our stay.

Everything went well, from check-in to check-out. I want to thank Damon, for all his assistance and input on different activities and places that we could go. He was very pleasant, professional and friendly. The room was very clean, bed was very comfortable. I really like the fact the room had a stove and refrigerator. I was surprised that were dishes, pans and utensil already provided.